Generally most of the Linksys users, use Linksys application for accessing router settings as well as for initial setup and troubleshooting purposes. But some users  find the Linksys app stuck on getting router settings. So if you are also facing a similar issue, do not panic. As it is a common problem thus easily resolvable as well. There can be multiple reasons behind it which we have listed in this blog post. Understanding the root cause is important, so that in future you can easily eradicate the issue without any help. So let us help you get back in action with the Linksys application.

Common Causes 

Here is the list of common causes that leads to Linksys app stuck on getting router settings issue:

✓ First is weak or unstable internet connection. 

✓ Next up, there can be chances that your Linksys app is running on the outdated firmware version. 

✓ Moving further, even outdated router’s firmware can also create a ruckus. 

✓ To access the router settings, accurate initial configuration of the router is important. Therefore incorrect configuration can also be the root cause of the problem.

Fixing The Issue

Here are the reliable troubleshooting points that can help you solve the linksys app stuck on getting router settings issues. 

✓ Restart The Devices

A simple reboot holds the power to solve both minor and sometimes even the major technical glitches. So your first troubleshooting step should always be the rebooting of devices. To do the same you need to follow three basic steps:

• Start by putting a halt on the transfer of electrical power to the gadgets.
• Now after you unplug the device, wait for 30 to 60 seconds.
• Finally move the device back to its electrical outlet. 

✓ Ensure Stable Wifi Connection 

Internet connection is non-negotiable for the working of Linksys app. If the app isn’t able to detect the internet network then the problem of linksys App stuck on getting router settings is destined to pop up. Sometimes there is an internet outage in the specific locality, so to confirm the same you can take the help of your Internet Service Provider. Moreover if the signals are weak, then consider changing your internet plan. 

✓ Update The Linksys App

As written earlier, an outdated app can cause issues. To know whether the new update is available or not, you can visit the Google Play Store if you are using the Android device for accessing the router settings. Whereas iOS users can check for updates in the App Store. There are high chances that as soon as you install the updates, the problem of linksys App stuck on getting router settings will eradicate instantly. 

✓ Clear Linksys App Cache

Due to continuous usage, the Linksys application’s cache might get corrupted. So clearing it up can resolve the issue. To do so, visit the settings of your device. Go to the Apps or Application section. Search for the Linksys app. Select “clear cache” option. This will instantly refresh the connection thus allowing the app to serve properly.

✓ Update Router’s Firmware 

Pending updates can cause multiple issues including that of linksys App stuck on getting router settings. So it’s non-negotiable and unavoidable to always keep the firmware to the new available version. To do so follow these steps:

• On your networked device, open the internet browser. You can go with internet explorer, chrome, firefox, safari or edge as well. Just ensure its caches and cookies folder is also empty. 
• Now jump on to the address field. In it enter 192.168.1.1. Press Enter. 
• Thereafter fill up accurate information to login. 
• Now select the Connectivity option. You’ll find the Firmware Upgrade option. Tap on it. Under the basic head select your new firmware file.
• Tap on Open, then on Start to begin the installation. 
• As the installation completes, move back to the Linksys app and check whether the issue is resolved or not. 

✓ Reset The Router

In case none of the above written troubleshooting steps solves the linksys app stuck on getting router settings problem, then the last option is resetting of the router. With this you’ll be able to redo the initial configuration. So here’s how you can perform the reset process:

• First ensure the router’s activation.
• Next grab a paperclip or a sturdy toothpick. 
• Move the chosen object into the tiny reset hole (usually there on the back panel of the router). 
• Push the key. Release it when the smart indicators on the router start fluctuating. Here the reset completes. 

Note: During reset do not turn off the Linksys router or perform any other activity on it. As this may create an issue. 

If you find that the issue persists despite trying all the steps then it might be time to contact expert support for further assistance.